Courses
All Courses
Every programme we run, with the next confirmed dates and locations.
Protocol and Etiquette in Institutions
Build confidence in applying professional protocol and etiquette across meetings, events and institutional interactions. Participants learn how thoughtful conduct and communication strengthen organizational image and productive working relationships.
Train the Trainer Program
Understand institutional training and its role in developing human capital. Participants work through the principles of adult education and the roles and responsibilities of a professional trainer, building the craft to deliver training that lands.
Speaking and Dealing with the Media Skills
Built for official spokespeople, public relations and communications staff, embassy and diplomatic personnel and senior officials. Participants develop the confidence and technique to speak for their organization when the media is asking.
Professional Level Program in Portfolio Management
A professional-level grounding in the portfolio analysis tools and techniques used at the organisation. Participants become familiar with the capital allocation procedure and planning process, and with the basic concepts of portfolio analysis and portfolio risk management.
Core of Balanced Scorecards and Key Performance Measures (KPMs)
Understand the balanced scorecard: its elements, why organizations adopt one, and the methodologies used to build and implement it. Participants learn strategy mapping, how to develop maps and initiatives from them, and how performance measures are defined.
Professional Program in Maintenance Implementation
Understand equipment operating principles and specifications alongside the typical causes of failure and the conditions that drive maintenance up. Participants learn to identify and confirm fault conditions, and the testing procedures that establish what is actually wrong.
Foundations of Budgeting and Forecasting for Non-Finance Professionals
A foundation-level introduction to budgeting and the budgeting process for those outside finance. Participants cover the role and types of forecasting, how budgets are allocated to operational activities, and the costing and budgeting terminology used across the business.
Strategic Level Program in Plant/ Equipment Operations
A strategic-level view of plant and equipment specifications and the procedures around them. Participants build in-depth knowledge of engineering best practice and benchmark data, and a confident command of how plant and equipment are operated.
Strategic Level Program in Portfolio Management
A strategic-level view of the organisation and business unit strategy development and planning. Participants examine how interconnections between emerging and existing risks can raise impact or likelihood, and what that means for portfolio decisions.
Professional AI for Business & Decision-Making
Apply AI tools to real business decisions, from predictive modelling and demand forecasting to customer segmentation. Participants work through interactive case studies, build and interpret models with tools such as Copilot, and develop a practical roadmap for adopting AI with the resources already available.
Professional Approaches to IT Strategy Planning
Understand current IT trends well enough to contribute to your organization's IT strategy. Participants assess existing infrastructure, identify gaps against the company and the organisation's strategy, and feed improvement opportunities into the annual business plans.
Cash Management Fundamentals
Understand why cash management decides whether a business can keep operating. Participants work through cash flow analysis and working capital, and learn to use DPO, DSO and DIO to see exactly where cash is trapped in payables, receivables and inventory.